Privacy Policy

Tatsumi Europe B.V. (“we,” “our,” or “the Company”) is committed to protecting your personal information and handling it with the utmost care. This Privacy Policy outlines how we collect, use, and manage personal information in connection with our services.By using our website or participating in our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following personal information from you:

Name, contact details (e.g., phone number, email address)

Company name, job title, and address (for B2B transactions)

Payment information (e.g., credit card details, when applicable)

Usage data (e.g., order history, inquiry details)

2. Purpose of Use

Collected personal information will be used for the following purposes:

To provide services, including customer support and delivery arrangements

To manage transaction records, such as issuing invoices and confirming payments

To improve our services and tailor offerings to customer needs

To comply with legal obligations and maintain necessary records

3. Disclosure to Third Parties

We do not share your personal information with third parties, except in the following cases:

When we have your explicit consent

When it is necessary for service provision (e.g., sharing with delivery companies)

When required by law, court orders, or regulatory authorities

4. Handling of Credit Card Information

We do not directly store or process credit card information. All payment transactions are handled by trusted third-party payment processors that adhere to their own privacy policies regarding data security.

5. Data Protection Measures

We implement appropriate technical and organizational safeguards to prevent unauthorized access, data leaks, or tampering with personal information. Staff members who handle personal data receive regular training and are bound by strict confidentiality obligations.

6. Use of Cookies

Our website and services use cookies to analyze user behavior and improve functionality.

You may disable cookies via your browser settings; however, please note that disabling cookies may impact certain website features and performance.

7. Correction and Deletion of Personal Data

You may request to correct or delete your personal information at any time.

To do so, please contact us using the designated method listed in the "Contact Us" section below.

8. Changes to This Privacy Policy

We may review and update this Privacy Policy as necessary.

Any changes will be posted on our website, and we recommend reviewing it periodically for the latest information.

9. Contact Us

If you have any questions about this Privacy Policy or the handling of your personal data, please contact us via the contact form.